Lake Rotoiti Hot Pools Water Shuttle

Cruise Lake Rotoiti to the boat access only geothermal paradise at the Lake Rotoiti Hot Pools. Totally unique to New Zealand, this amazing attraction has been rated one of New Zealand’s best hot pools and is a must visit for everyone.

The pools lie on the southern shore of Lake Rotoiti, and are not accessible by road. This means the only way to enjoy the soothing geothermal pools is by boat

The boat ride to the pools takes around 20 minutes and your skipper is always happy to chat about the area if you have any questions. There are 8 pools on the shore fed from the spring, they are all different temperatures to allow for everyone’s bathing preference. If you need to cool off there is the beach to walk into the fresh waters of the lake or take the fast route – down the slide at the end of the jetty! The beach is geothermal too, so if you don’t fancy a swim, paddle in the sands and as you twist your feet in they will get warm naturally.

A short but steep walkway leads up to a viewpoint above the pools for those who would like to take in the stunning panorama of Lake Rotoiti. You can grab a snack, ice cream or beer from the café on site before boarding the launch and heading back across the lake warm and relaxed.

Duration: 2.5hrs

Adults: $85 | Children (5-16): $55 | Infants: Free

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Frequently Asked Questions

How much does it cost?

The Water Shuttle service includes a return boat ride and approximately 1.5 hours at the hot pools.

Pricing:

$85 per adult (16 years and up)

$55 per child (5–15 years)

Children under 5 are free with a paying adult

Please note: Even though under-5s are free, they must still be included in the booking as seating is limited. You’ll find this option available in the online booking form.

What does the price include?

The price includes a return Water Shuttle with a skipper and entry to the hot pools.

Pick-up is available from:

  • The VR Rotorua Lake Resort, Mourea
  • The Okere Falls Jetty, Okere Falls (by prior arrangement)
  • Private jetties on the western end of Lake Rotoiti (by prior arrangement)

If you’d like to request a private jetty pick-up, please email us to discuss this option.

Where does the Water Shuttle pick up from?

The Water Shuttle departs from the VR Rotorua Lake Resort and, by prior arrangement, from select private jetties on the western side of Lake Rotoiti.


Private jetty pick-ups are dependent on group size and booking numbers.

If you require a different pick-up location, please reach out via our contact page to discuss availability—we’re happy to see what’s possible.

How many people can you take?

As guest numbers increase, we utilise larger vessels that can comfortably host up to 45 people at a time.

Can I bring alcohol?

Sorry, BYO alcohol is not permitted. A licensed bar is available on board select vessels and also at the Lake Rotoiti Hot pools.

Can I be dropped off at the pools and picked up from them at a later time?

For safety reasons, we don’t offer drop-off and later pick-up services.
Manupirua Hot Pools is a remote, water-access-only location with no road access. Our vessel carries all safety equipment and acts as the emergency point if needed.

During multiple shuttles, the vessel may leave briefly (up to around 30 minutes), guests must remain within the facility.

Your safety is our priority, and staying together ensures we can look after everyone.

Why is my booking Pending?

The Water Shuttle service to the hot pools requires a minimum of 4 paying adults to operate.

When you book online, your reservation will initially be marked as pending. We’ll do our best to link your group with others, and if successful, your booking will be confirmed as soon as possible. You’ll receive a confirmation email once your trip is confirmed or has met minimum numbers.

If we’re unable to confirm the trip.

You have a few options:

  1. Pay the difference to meet the minimum number and confirm the charter.
  2. Reschedule your booking to another available day.
  3. Receive a full refund.

What to bring?

  • Swimwear
  • Towels 
  • Drink bottle
  • Suitable footwear (If doing the short hike to the viewing platform)
  • Sunscreen 
  • Cash/Eftpos (If purchasing goods from the Hot pools shop)

What if I want to go at a different time?

If we have availability, we’re always happy to try and make this option work for you.
It depends on the number of people in your group and whether our boats and skippers are available at your preferred time.

Please feel free to email us or give us a call if you’re looking for a different departure time—we’ll do our best to accommodate you.

Can I bring food?  

Yes, you’re welcome to bring food; however, it cannot be consumed during the boat ride.
You’re more than welcome to enjoy it at the picnic area and tables at the hot pools.

Why are the public holiday bookings more expensive?

Public holiday bookings include a 15% surcharge to help cover additional staff costs and operational requirements on these days.

Cancellations & Refunds

If Rotoiti Water Shuttles cancels:

  • You will receive a full refund of the option to rebook on another available date.
  • Cancellations: Cancellations due to weather or safety concerns are made at the skippers discretion, typically on the day if the shuttle. Please ensure you check you email frequently on the day of departure. If a cancellation is required, Rotoiti Water Shuttle will make every effort to call you by phone.

If you cancel:

  • More than 30 days before departure: No cancellation fee.
  • 8-30 days before departure: 25% of the shuttle fee will be charged.
  • 2-7 days before departure: 50% of the shuttle fee will be charged.
  • Within 24 hours or no-shows: Full shuttle fare will be charged: No refunds or rescheduling,